You can select any of your configured phone numbers to make outgoing calls from MiCollab Client.
The Call Using field specifies the device used for outgoing calls. You can modify the setting to specify the default device for outgoing calls. Go to Settings > Call Settings.
The following Call Using options are available:
- Managed by Status—This option changes the outgoing device to be the preferred device selected in the Dynamic Status. Your default device for outgoing calls changes if you change the Dynamic Status.
- Prompt—If you want to manually choose a device before making a call.
- Mobile—The mobile device will always be used to make the call.
- SoftPhone—The softphone will always be used to make outgoing calls.
- DeskPhone—The deskphone will always be used to make outgoing calls.
Call Using setting in Manage Status
Default device to be used for outgoing or incoming calls can also be changed based on the selected Dynamic Status. To select a default device:- From the MiCollab navigation menu, select Settings.
- Under Manage Status and select the preferred status.
- From the Call Using drop-down list, select the device you prefer to make calls from.
Note: From the Call Using drop-down list, select Prompt to choose a device before making a call.
- Click Done.
Call Using setting in the Client's footer
You can select the default device to manually override the preferred device from the MiCollab Client's footer.
Note: This setting will remain until you change the device by applying a new Dynamic Status.
Note: Softphone toggle only registers the softphone and does not register the Client with the credentials of the controlled device visible in the lower right corner.